Nemesis Jewellery

1) Where is the company Nemesis (Accessories) Ltd located?

2) Is there a Nemesis catalogue?

3) What currency are your items listed in?

4) I am located outside of United Kingdom. Will I have to pay customs duties or taxes?

5) What is Evolve and how do I use it?

6) How will I know if you have my desired item in stock in the quantity I want?

7) What are the shipping choices, times of delivery and cost to my location?

8) Are the colours of the items exactly as they appear on my computer screen?

9) What are your return and exchange policies?

10) How can I contact someone at Nemesis (Accessories) Ltd

11) When do I receive a free gift with my order?

1) Q: Where is the company Nemesis (Accessories) Ltd located?
    A: Nemesis is located in Henley-on-Thames, Oxfordshire, England, but we ship our items to nearly every country in the world.With our outstanding customer service, timely delivery and well-packaged products we aim to provide a satisfactory online shopping experience to customers worldwide. For wholesale orders we ship to UK and Europe only.

2) Q: Is there a Nemesis catalogue?
    A: In order to keep costs down for our customers, we do not provide a catalogue other than what you see on our website.

3) Q: What currency are your items listed in?
    A: The default currency shown with the items is GBP Pound £, but you but you can easily go to www.x-rates.com for the.up-to-date exchange rate for your Country.

4) Q: I am located outside of United Kingdom. Will I have to pay customs duties or taxes?
    A: Your order may be subject to import duties and taxes, which are charged once your package reaches your country. Nemesis does not collect duties or taxes and cannot predict what your particular charges .may be. If you do incur these additional charges, you might be presented with an invoice, which you are responsible for. For more information regarding your country's .customs policies, please contact your.local customs office.

5) Q: What is Evolve and how do I use it?
    A: Evolve is a secure online payment processing company. It is an option you can use to checkout with the .shopping cart. You.can quickly and easily register and send money by using your Visa, MasterCard, Solo, Switch or Delta credit card, or with your Personal Bank Account.

6)Q: How will I know if you have my desired item in stock in the quantity I want?
    A: We make every effort to keep our inventory up to date, but occasionally we will sell out of an item, or not have the number of.items in stock that you may request. In this event we will contact you as soon as possible and advise of the estimated time to .get the item back in stock, offer a similar alternative for your approval, or we will issue you an immediate refund if you prefer.not to wait. If you would like to know before you order, you are welcome to email us and ask first.

7) Q: What are the shipping choices, times of delivery and cost to my  location?
    A: Please see our Payment Options and Shipping Options pages.

8) Q: Are the colours of the items exactly as they appear on my computer screen?
    A: Colours appear differently on different computer monitors. The colours shown are on-screen representations and are only as .accurate as your computer monitor can produce. The display of colours you.see will vary depending upon your system.settings. Please read the item description of the colours as well as .going by the photos. In almost all cases the colours can beconsidered as "standard". If you have any doubts .or concerns, feel free to email us for a more detailed description.

9) Q: What are your return and exchange policies?
    A: Please see our Return and Exchange Policy page.

10) Q: How can I contact someone at Nemesis (Accessories) Ltd?
    A: You can email us via the contact page and we will be happy to answer any questions.as soon as we can.